Privacy & Data Handling
How is my health data protected?
Your privacy is our top priority:
- Apple HealthKit integration: Built on Apple's privacy-first platform
- Your permission required: You control which data types to share
- Temporary processing: Raw health data is not permanently stored
- No data selling: We never sell your personal information
- Revoke anytime: Change permissions through iOS Settings
What data does AskHealth AI access?
Only with your explicit permission, we may access:
- Steps and daily activity
- Sleep duration and patterns
- Weight and body measurements
- Calories consumed and burned
- Heart rate data
You control exactly which data types to share.
Is my conversation data stored?
Yes, to provide continuous coaching:
- Conversation history is stored to maintain context
- This enables the AI to remember your wellness journey
- Raw health metrics are processed temporarily, not stored
- You can request data deletion by contacting support
Medical Advice Limitations
Does AskHealth AI provide medical advice?
No. AskHealth AI does not provide medical advice, diagnosis, or treatment.
We provide:
- Wellness coaching and insights
- Educational health information
- General fitness and nutrition guidance
- Motivation and encouragement
Always consult healthcare professionals for medical decisions.
Can I use this for medical emergencies?
No. For medical emergencies, call 911 immediately.
AskHealth AI is not designed to:
- Detect medical emergencies
- Provide emergency medical guidance
- Replace emergency medical services
- Diagnose urgent health conditions
What should I do for health concerns?
Consult qualified healthcare professionals for:
- Medical advice and recommendations
- Diagnosis of health conditions
- Treatment decisions
- Medication changes
- Any health concerns or symptoms
AskHealth AI complements but never replaces professional medical care.
Apple HealthKit Integration
How does HealthKit integration work?
AskHealth AI integrates seamlessly with Apple Health:
- Permission-based: You choose which data to share
- Automatic sync: No manual data entry required
- Real-time access: Get insights from current data
- Device compatibility: Works with all HealthKit-compatible devices
Can I change my data permissions?
Yes, you have complete control:
- Go to iOS Settings > Privacy & Security > Health
- Select "AskHealth AI"
- Turn data types on or off as desired
- Changes take effect immediately
What if I don't have much health data?
AskHealth AI works with whatever data you have:
- Even basic step counting provides valuable insights
- More data enables more personalized coaching
- You can add more data sources over time
- The AI adapts to your available data
Beta Testing Information
How do I join the beta?
Beta access is currently limited:
- Join our waitlist for TestFlight invitations
- Beta testing is free during the testing period
- No real payments are processed (sandbox billing only)
- Help us improve the app with your feedback
What should I expect from beta software?
As beta software, AskHealth AI may have:
- Occasional bugs or crashes
- Features that change or get updated
- Performance improvements over time
- Regular updates based on user feedback
Your feedback helps us build a better final product!
When will the public version be available?
We're targeting Q2 2025 for public App Store launch:
- Timeline depends on beta testing feedback
- App Store review process timing
- Final feature refinements
- Join our waitlist for launch updates
Technical Support
How do I get help with technical issues?
For technical support:
- Visit our Support page for common solutions
- Report issues through our GitHub repository
- Include your device model and iOS version
- Describe steps to reproduce the problem
We aim to respond within 2-3 business days.
What devices are supported?
AskHealth AI requires:
- iOS device (iPhone or iPad)
- iOS 14.0 or later
- Apple Health app installed
- HealthKit-compatible for best experience